Our Services

Product Descriptions

Writing SEO-friendly product descriptions for collections; proofread and edit existing descriptions for grammar, flow, and clarity. Update outdated product descriptions.

Customer Service

Respond to customer inquiries, manage returns & exchanges and order follow-up.

Order & Inventory Management

Process incoming customer orders from platforms (Shopify, WooCommerce, and Etsy), generate invoices and packing slips, monitor stock levels and ensure best selling products don’t run out.

Track order status, production timelines, and delivery schedules; coordinate restocks and reorders with vendors; request and review product samples before production.

Vendor Communication

Organized and clutter-free inbox; prioritization of important emails; folder or label system setup for easy navigation.

Inbox Management

Scheduling of meetings and appointments; reminder setup for key tasks and deadlines; coordination across time zones; regular calendar updates (daily, weekly, or monthly).

Calendar Organization

Client Onboarding & CRM Management

Create a smooth, automated system for welcoming new clients, organizing their information, and managing relationships.